Let customers know about planned or unplanned downtime before they find out on their own
Improve customer relationships with transparent incident management processes, and demonstrate reliability and availability to potential customers.
Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages.
Shorten downtime with automated communication, and get systems back online with less stress.
End users (staff or customers) can subscribe to notifications through your status hub website. Using a self-service interface, end users can choose how they receive the automated notifications — through email, SMS, Twitter, Slack, Microsoft Teams, WebHook, or your status site.
The goal is to display your status in as many relevant locations as possible so that users are sure to receive the information they need. StatusHub provides a number of ways to embed status monitoring in your own app or website using the StatusHub widget. We also have new badges coming soon for even more versatility.
Use templates for incidents and maintenance events to save time and improve consistency in management processes.
Your status hub website stays up so you never lose connectivity with your customers, even if your servers are down.
Set your status hub website to private so only members of your company can see it, and protect your private site with SAML 2.0 and OAuth password protection.
Integrate StatusHub with your monitoring tools to automate incident creation, or create incidents manually.
You set up a status page. Your colleagues have already subscribed to it and are getting all the required notifications. Now internally everybody is aware of the status page service. But now there is the next challenge - make people outside of the company aware of it and use it.Read More
Check out the latest StatusHub updates and features, including "Scheduled maintenance notifications", "Recurring maintenance events", maintenance calendar view for the status page and more for the last two months.Read More
As a customer of StatusHub, you are aware that you can quickly and easily communicate with your customers when an incident occurs. With our partnership with Zendesk, you can display a number of events from your StatusHub directly inside the main ZenDesk Support interface.Read More