IT Incident & Disruption
Communication tool

Downtime? Communicate with customers and maintain trust.

StatusHub- Communicate with customers and maintain trust.

StatusHub works with the tools you already use.

Features

The best tools for efficient and flexible communication during incidents and maintenance events


Efficiency / Configuration

API

Utilize our API if you have custom monitoring software you wish to use to update incidents. The API also allows you to manage your subscriber data.

Leverage off-site hosting

Never lose connectivity with your customers again. We host your status hub site on our own infrastructure so it stays up—even if your core servers or network are down.

Customisation / Flexibility

Private or public status site

Set your status hub website to private so only your company’s staff or selected end users can access it. Configure your privacy settings with SAML 2.0 or OAuth integrations. A simple password option is also available to test while on trial.

Embeddable status sharing

The goal is to display your status in as many relevant locations as possible so that users are sure to receive the information they need. StatusHub provides a number of ways to embed status monitoring in your own app or website using the StatusHub widget. We also have new badges coming soon for even more versatility.

Communication

Automate as many of your tasks as possible by connecting your status hub with the most popular monitoring tools. We have several direct integrations, and our generic WebHook will work for most other cases. See the full list

Multiple notification channels

End users (staff or customers) can subscribe to notifications through your status hub website. Using a self-service interface, end users can choose how they receive the automated notifications — through email, SMS, Twitter, Slack, Microsoft Teams, WebHook, or your status site.

Customers who trust StatusHub


Benefits

Reduce downtime impact with effective communication for your customers and your team.

Proactively connect with customers.

Let customers know about planned or unplanned downtime before they find out on their own

Build company reputation and trust.

Improve customer relationships with transparent incident management processes, and demonstrate reliability and availability to potential customers.

Reduce customer service workload.

Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages.

Real-time incident communication.

Shorten downtime with automated communication, and get systems back online with less stress.

Try it Free for 14 days. No Credit Card Required.