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IT Incident Management Software and Status Communication Tool

StatusHub incident management software provides sophisticated features for companies with significant IT infrastructure, while also providing best practices, basic settings, and incident response solutions that end-users have come to expect.

The best tools for efficient and flexible communication during IT incidents or maintenance events.

  • IT Communication icon

    IT Communication

    Quickly communicate incidents, downtimes, and scheduled maintenance with end-users.

    • list-dotManage and communicate incidents efficiently with real-time updates, templates, and integration support. All from one control panel.
    • list-dotPlan, schedule, and communicate maintenance events clearly with templates, notifications, and real-time updates.
    • list-dotAllow end-users to subscribe and receive real-time updates, empowering them with the right information about every type of incident as soon as an incident is identified.
    • list-dotSeamlessly integrate status updates on your website with embeddable status widgets to keep all stakeholders informed.
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  • Audience Targeting & Access control  icon

    Audience Targeting & Access control

    Tailor incident communication with precise audience targeting and permission controls.

    • list-dotTailor incident communication by managing audience-specific status pages with Connected Hubs.
    • list-dotControl the visibility of your status page by making it public or limiting access to internal teams or selected users.
    • list-dotManage team access and responsibilities with flexible roles and permissions in the Control Panel.
    • list-dotImport subscribers and manage subscription settings in seconds
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  • Status Page Customisation icon

    Status Page Customisation

    Create your branded status page for clear, proactive, and easy IT communication.

    • list-dotCustomize your status page with your logo, colors, and background to create a consistent brand experience for your users.
    • list-dotUse custom domain to maintain brand consistency and trust during incident communication.
    • list-dotTailor your status page with dynamic layouts, customizable event views, and mobile-friendly design for a clear and seamless user experience.
    • list-dotCreate multilingual status pages in your end users’ preferred languages to ensure clarity and improve accessibility during incidents.
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StatusHub’s incident management software

StatusHub is an integrated system designed to minimize the impact on the business caused by IT disruptions. Empower your team to perform incident management best practices, including efficient incident categorization and problem management by selecting the right incident management software. This proactive approach not only helps resolve an incident immediately but also aids in planning to mitigate similar major incidents in the future.

Integrations

Connect StatusHub With Tools You Already Use

MS Teams logoSplunk logostatusgator logoPagerDuty logoPingdom logoUptimeRobot logo

Get started with the StatusHub Incident Management Platform Today

StatusHub provides an effective service management solution tailored for both enterprises and small to medium businesses, streamlining IT incident and status communication. Our effective platform is designed following ITIL incident management and problem management best practices. StatusHub offers a comprehensive approach to incident resolution, communications and incident prioritization.

StatusHub solution allows for quick communication of incidents, service disruptions, and scheduled maintenance with end-users, emphasizing the importance of incident identification early in the incident lifecycle. With the ability to embed status sharing and import subscribers, end users can easily receive real-time updates via notifications, enhancing the workflow and reducing downtime.

Learn more to see if we can help streamline your downtime and improve incident communication.