Provide clear communication for incidents, downtimes, and scheduled maintenance with end-users.

IT Communication

Provide clear communication for incidents, downtime, and scheduled maintenance with end-users.

StatusHub features make it easy to keep your customers and team informed during downtime events.

  • Self- Service subscription to receive notifications

    End users can subscribe to notifications and manage their subscription through your status page. Using a self-service interface, end users can choose how they receive the automated notifications — through email, SMS, Slack, Microsoft Teams, or WebHook.

    Self- Service subscription to receive notifications  screenshot
  • Embeddable status sharing

    Communicate your status with external applications such as Twitter or the StatusHub widget. The goal is to display your status in as many relevant locations as possible so that users will always receive the information they need.

    Embeddable status sharing screenshot
  • Import and manage subscribers

    Add subscribers via our CSV import tool. For added control, choose and enable notification channels for each of your services.

    Import and manage subscribers screenshot

And there is more

  • Reliable status reporting - icon

    Reliable status reporting

    Your status page stays up at all time so you never lose connectivity with your customers, even if your servers are down.

  • Create incidents manually or through integrations - icon

    Create incidents manually or through integrations

    Use the Control Panel to create incidents manually or connect your StatusHub website with monitoring integrations to automate the incident communication process as much as possible.

  • Control the number of updates per incident  - icon

    Control the number of updates per incident

    You can select an option that will enable you to only receive the first and last incident update. Also, you can customize which services and/or groups you want to receive notifications about.

  • Edit your subscription to the status page at any time

    Edit your subscription to the status page at any time

    Forgot your link? We will resend your subscription link if you lost one, so you will be able to edit your subscription.

  • Platform alert - icon

    Platform alert

    Enabling an alert will set a banner across the top of your status page and will send a notification to all subscribers that haven’t opted out.

  • Communicate incident and service status  - icon

    Communicate incident and service status

    Use the traffic light system to communicate issues and downtime to users at first glance. Decide if users should be notified of updates, and send only relevant notifications in real-time to subscribers. Relieve your support team from answering questions about service status and the incident resolution process.

  • Multilingual status pages - icon

    Multilingual status pages

    Communicate to your audience in their language.

  • Manage SMS usage - icon

    Manage SMS usage

    You can enable an upper limit on SMS subscribers’ notification usage per month. The maximum number of notifications to be sent depends on your membership levels. Note that incidents often require multiple notifications.

  • Allowed subscriber email domains - icon

    Allowed subscriber email domains

    Enter domain names to restrict subscriber emails to selected domains.

Other features

Integrations

Connect StatusHub with tools you already use

MS Teams logoSplunk logostatusgator logoPagerDuty logoPingdom logoUptimeRobot logo

Check how StatusHub works for you and your end users