IT Incident Service Status Page Customisation

IT Incident Service Status Page Customisation

Use StatusHub to keep your audience informed of status changes & planned maintenance with a branded status page.

Customize Your Incident Service Status Page with StatusHub

Use StatusHub to notify your audience of status changes, planned maintenance, and support updates with a branded status page. StatusHub enables you to personalize your incident management communication, building reputation and trust. Whether for internal team members or external audiences, you can choose a private or public status page to keep your customers informed of updates.

  • Private or Public status page to Update your audience

    Set your status page to private so only your company’s staff or selected end users can access it. You can configure your privacy settings with SAML 2.0 or OAuth integrations. A simple password option is also available to test while your account is on trial, providing a secure and transparent channel for notification and alert management.

    Private or Public status page to Update your audience screenshot
  • Custom logo and appearance

    Showcase your brand by choosing your colors, uploading your logo, and customizing the background to create a unique, branded status page design. This platform customization also allows end-users to feel more connected with your company.

    Custom logo and appearance  screenshot
  • Custom domain

    Leverage your custom domain for status pages instead of the generic Customize the email notification sender address to publish updates in a more personalized and professional manner.

    Custom domain  screenshot

And there is more

  • Mobile-friendly Status Page

    Mobile-friendly Status Page

    Make the access to the status updates information on your status page easily accessible from any device. StatusHub’s status page is user-friendly and compatible with all mobile devices, enabling your subscribers and team members to stay informed in real time.

  • Traffic light system

    Traffic light system

    Use the traffic light system to communicate issues and downtime and alert users to service outages at a glance. You can read about the psychology behind why these colours were chosen and why we at StatusHub use the same concept on status pages here.

  • Hub-switcher


    The hub-switcher feature allows to monitor and switch between multiple status pages. You can run or connect multiple status pages and then turn on a navigation setting so end users can easily switch between each status page. For example, you can configure and operate a status page in each country of operation or for your products.

  • Change the history view layout

    Change the history view layout

    Viewers can use either the list or calendar history view, accessed right on your status page, to showcase incidents and events. This helps to demonstrate availability and reliability for your current and prospective customers.

  • Show only affected services in the history

    Show only affected services in the history

    The list view will collapse to hide non-affected services and get an overview of recent incidents and maintenance events. There is a toggle button above each group listing to switch between the ‘show all’ or ‘show affected’.

  • Uptime chart

    Uptime chart

    You can choose additional sections, such as an uptime chart, to display on your status page. This will help your customers see your total uptime.

  • Smart filter and search

    Smart filter and search

    You can easily find the service you are looking for in the service history list view. Just start typing the name in the search box on the top left, and the view will dynamically refresh with results.

Other features of StatusHub Platform

StatusHub simplifies the notification and alert process, enabling efficient communication about ongoing, unplanned, or upcoming maintenance. The platform supports a transparent, automatic update process, letting developers and team members focus on maintaining a stable, error-free environment.


Connect StatusHub with tools you already use

MS Teams logoSplunk logostatusgator logoPagerDuty logoPingdom logoUptimeRobot logo

Check how StatusHub works for you and your end users