IT Incident & Disruption
Communication tool
Downtime? Communicate with customers and maintain trust.
Benefits
Reduce downtime impact with effective communication for your customers and your team.
Proactively connect with customers.
Let customers know about planned or unplanned downtime before they find out on their own
Build company reputation and trust.
Improve customer relationships with transparent incident management processes, and demonstrate reliability and availability to potential customers.
Reduce customer service workload.
Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages.
Real-time incident communication.
Shorten downtime with automated communication, and get systems back online with less stress.
Customers who trust StatusHub
The best tools for efficient and flexible communication during incidents and maintenance events
Multiple notification channels
End users (staff or customers) can subscribe to notifications through your status hub website. Using a self-service interface, end users can choose how they receive the automated notifications — through email, SMS, Twitter, Slack, Microsoft Teams, WebHook, or your status site.
Embeddable status sharing
The goal is to display your status in as many relevant locations as possible so that users are sure to receive the information they need. StatusHub provides a number of ways to embed status monitoring in your own app or website using the StatusHub widget. We also have new badges coming soon for even more versatility.
Efficient incident management.
Use templates for incidents and maintenance events to save time and improve consistency in management processes.
Reliable status reporting.
Your status hub website stays up so you never lose connectivity with your customers, even if your servers are down.
Public or private status site
Set your status hub website to private so only members of your company can see it, and protect your private site with SAML 2.0 and OAuth password protection.
Monitoring tool integration.
Integrate StatusHub with your monitoring tools to automate incident creation, or create incidents manually.
StatusHub works with the tools you already use.
Try it Free for 14 days. No Credit Card Required.
Latest posts
Dropping TLS 1.0 and TLS 1.1 support in StatusHub
We are announcing that protocols TLS 1.0 and TLS 1.1 will not be accepted in StatusHub after Sep 30th, 2019 for security reasons.
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Threaded Notification Emails
At the start of the year, we’ve shared some of our main projects for this year. A number are redesigns of elements in StatusHub, the first are new emails designs with threaded notification.
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Will Status Pages Become A Cloud Computing Trend in 2019?
Continuing Trends in Cloud Computing mean more migrations and more changes. Utilize a Status Page to keep end-users informed.
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