About Slack

Slack is the collaboration hub that brings the right people together with all the right information and tools to get work done. You can communicate with your team on a set of channels, share files and images in a real time. Slack is a more interactive alternative to email, founded in 2014 it grew quickly and become the fastest-growing business application in history.

STATUSHUB AND SLACK INTEGRATION OVERVIEW

The StatusHub and Slack integration allows you to improve collaboration and reduce MTTR with real-time messaging and simplified communication for your team. When an incident, maintenance event or platform alert is created in StatusHub a message instantly appears in your selected Slack channel.Getting all notifications in an accessible single place for messaging help everyone save time and collaborate together.


Technical Overview of Slack Integration with StatusHub

The integration works with “Incoming WebHooks” Slack app.

There are 2 different forms of notifications. “Compact message” contains:

  • Hub name
  • Incident name
  • Incident body (description)

Regular notification will provide detailed info, including:

  • Hub name
  • Incident name
  • Incident body (description)
  • Time of incident update
  • Incident start time
  • Elapsed time
  • Incident status
  • Incident title
  • Incident update information
  • Group
  • Service status

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