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IT Communication

Provide clear communication for incidents, downtime, and scheduled maintenance with end-users.

StatusHub features make it easy to keep your customers and team informed during downtime events.

Self- Service subscription to receive notifications
End users can subscribe to notifications and manage their subscription through your status page. Using a self-service interface, end users can choose how they receive the automated notifications — through email, SMS, Slack, Microsoft Teams, or WebHook.
End users can subscribe to notifications and manage their subscription through your status page. Using a self-service interface, end users can choose how they receive the automated notifications — through email, SMS, Slack, Microsoft Teams, or WebHook.
Embeddable status sharing
Communicate your status with external applications such as Twitter or the StatusHub widget. The goal is to display your status in as many relevant locations as possible so that users will always receive the information they need.
Communicate your status with external applications such as Twitter or the StatusHub widget. The goal is to display your status in as many relevant locations as possible so that users will always receive the information they need.
Import and manage subscribers
Add subscribers via our CSV import tool. For added control, choose and enable notification channels for each of your services.
Add subscribers via our CSV import tool. For added control, choose and enable notification channels for each of your services.

And there is more

Reliable status reporting
Your status page stays up at all time so you never lose connectivity with your customers, even if your servers are down.
Create incidents manually or through integrations
Use the Control Panel to create incidents manually or connect your StatusHub website with monitoring integrations to automate the incident communication process as much as possible.
Control the number of updates per incident
You can select an option that will enable you to only receive the first and last incident update. Also, you can customize which services and/or groups you want to receive notifications about.
Edit your subscription to the status page at any time
Forgot your link? We will resend your subscription link if you lost one, so you will be able to edit your subscription.
Platform alert
Enabling an alert will set a banner across the top of your status page and will send a notification to all subscribers that haven’t opted out.
Communicate incident and service status
Use the traffic light system to communicate issues and downtime to users at first glance. Decide if users should be notified of updates, and send only relevant notifications in real-time to subscribers. Relieve your support team from answering questions about service status and the incident resolution process.
Multilingual status pages
Communicate to your audience in their language.
Manage SMS usage
You can enable an upper limit on SMS subscribers’ notification usage per month. The maximum number of notifications to be sent depends on your membership levels. Note that incidents often require multiple notifications.
Allowed subscriber email domains
Enter domain names to restrict subscriber emails to selected domains.

Other features

Configuration
StatusHub makes the incident management process more efficient.
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Customisation
Create your branded status page for clear, proactive, and easy IT communication.
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