Reliable Outage Communication for Hosting & Data Centers
Branded, secure status pages that keep end-users informed across regions. From cloud and managed hosting platforms to colocation facilities and interconnection-focused data centers.
The Challenge
Without a centralized platform, teams waste time juggling emails, spreadsheets, and manual updates, while customers are left in the dark.
Outages in hosted environments or colocation facilities, whether due to power, cooling, network, or upstream provider issues, require immediate and transparent communication. Customers expect clarity, consistency, and professionalism.
Built for Hosting & Data Center Needs
StatusHub helps hosting and data center service providers deliver clear, reliable communication and reduce noise during outages.
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Audience Targeting Controls
Keep different audiences informed with targeted communication. Use Connected Hubs to run multiple customer status pages. Private pages for specific customers or internal teams, and multilingual status pages for international customers.
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Role-Based Permissions
Ensure the right team members have the right level of control. With Roles and Permissions, you will get full flexibility to manage access and usage of hubs in the Control Panel.
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Custom Branding & Domains
Give customers confidence with a fully branded status page. Use your custom domain, logo, and color scheme to maintain brand consistency. Personalize email sender addresses to ensure recognition and trust.
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Incident & Maintenance Templates
Standardize and speed up your process with reusable incident and maintenance templates. Whether planned maintenance or sudden downtime occurs, you’ll save time and maintain consistent messaging.
Connected Hubs Use Case: Data Center-Based Incident Communication
Incident on individual service
Step 1
Company X runs three data centers in North America, Europe, and Asia.
Step 2
A failure of cooling systems affects only the Europe data center. Only the Europe status page shows a disruption. Other regional pages stay green.
Step 3
After resolution, the incident is closed in the StatusHub Control Panel. End-users see the update instantly. All hubs are green again.
Incident on a shared service
Step 1
Company X operates three data centers in North America, Europe, and Asia.
Step 2
A DNS outage disrupts network traffic to all three data centers simultaneously. One incident is created, which updates all three status pages in real time.
Step 3
The issue is resolved and updated in the StatusHub Control Panel. All connected hubs instantly reflect the update and return to green, keeping internal teams and customers informed.
Live Customer Examples:
Here are some examples of technology and cloud services companies using status pages hosted on StatusHub.
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DataVita
DataVita provides a complimenting suite of Multi-Cloud and Data Centre solutions, ideal for the wide range of public sector organisations as well as bespoke requirements of the private sector businesses we power.
View the live status page -->
Compliance & Security
Secure, reliable service (StatusHub is SOC 2 compliant)
Role-based access controls for precise security
Committed to GDPR standards
StatusHub customer data is hosted in US and EU data centers for high availability and resilience
Reduce support tickets and build customer trust during critical incidents