StatusHub Integration
Create Downtime Alerts with StatusHub & Microsoft Teams Integration
Microsoft Teams is a shared workspace where you can chat, meet, share files, and work with business apps. StatusHub is built to communicate issues and incidents to the end users. Linking these two systems lets your team get notifications in Teams channel immediately after an outage was posted in StatusHub. Automate the detection and resolution process to solve issues in record time.
About Microsoft Teams
Microsoft Teams enables members to communicate more effectively - work together and share information. You can utilize cool features like one-on-one chat, team chat, and document collaboration.on files with built-in Office 365 apps like Word, Excel, PowerPoint, and SharePoint.
StatusHub and Microsoft Teams integration overview
The StatusHub and Microsoft Teams integration allows you to improve collaboration and reduce Mean Time to Repair (MTTR) with real-time messaging and simplified communication for all the members. When an incident, maintenance event, or platform alert is created in StatusHub a message instantly appears in your selected Teams channel. Getting all notifications in an accessible single place for messaging help everyone save time and collaborate together.
Benefits of StausHub and Microsoft Teams Integration
By centralizing notifications, organizations can enhance their incident response capabilities, ensuring that all relevant personnel are informed and can collaborate effectively.
Automated notifications eliminate the need for manual updates, saving time and reducing the risk of human error.
Every member can discuss incidents in real time within the same platform they use for other daily communications, promoting seamless interaction and quicker resolutions.
Technical Overview of Microsoft Teams Integration with StatusHub for Downtime Alert Notifications
The integration works with “Incoming WebHooks” MS Teams Connector. Event notification sent to MS Teams will always contain following fields:
Hub name
Event message that will preserve formatting where it’s possible
In addition, for each type of event there can be additional fields added to notification:
Incident
Affected Service names
Affected Group names
Incident Update timestamp in UTC
Incident Update timestamp in Hub local time
Incident status
Maintenance
Affected Service names
Affected Group names
Maintenance start timestamp in UTC
Maintenance end timestamp in UTC
Maintenance start timestamp in Hub local time
Maintenance end timestamp in Hub local time
Platform Alert
Platform Alert subject
Timestamp of Platform Alert state change
Read the full setup guide here:
Integrate Microsoft Teams with StatusHub -->Check how StatusHub works for you and your end users!