StatusHub Integration
New Relic & StatusHub Integration for Server Status Page
New Relic monitors your website software and applications. StatusHub is built to communicate issues and incidents to your users and customers. Linking these systems allows your technical team to take advantage of automation and save time. Their time is even more precious when unexpected incidents occur.
About New Relic
New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data and gain actionable insights in real-time. By embracing the power and accessibility of the cloud, New Relic grew rapidly and quickly became an integral tool for developers, IT ops teams, and executives around the world. Using such tools helps improve the overall performance and reliability of your systems.
Benefits of New Relic and StatusHub Integration
Automated Incident Reporting to Build Trust with Customers
The integration between New Relic and StatusHub automates the process of incident reporting. When New Relic detects a problem within a web application, it sends an alert to StatusHub, which then automatically creates an incident report and posts it to the status page. This seamless automation ensures that incident notifications are immediate and consistent, reducing the time and effort required by technical teams to manually update end-users. This feature helps keep everyone informed, ensuring users are always aware of the current status.
Time Efficiency for Technical Teams
By automating the notification process, the integration allows technical teams to focus on investigating and resolving the problem rather than spending time on communication tasks. This efficiency is crucial during critical incidents. The technical response team can be assured that users and customers are informed promptly, allowing them to concentrate on the technical resolution of the issue. This integration supports teams in maintaining high uptime and provides a more reliable service experience.
Technical Overview of New Relic Integration with StatusHub to Create Service Status Pages
When New Relic detects a problem with your web application, it will trigger an alert. StatusHub will establish a secure connection between your New Relic account and your StatusHub account; then, StatusHub will actively listen for these triggers. When New Relic alerts StatusHub to an issue, it will automatically create an incident report and post it to your StatusHub. This saves your technical team time during the discovery process and expedites the resolution process.
Your technical team now has time to investigate and, ideally, resolve the problem quickly knowing that your customers and users have already been informed.