StatusHub Integration
Integration of Okta & Status Hub Incident Management Software
Okta provides reliable integration for SSO to all your web and mobile apps. With Okta, you can enter your login information once and access all your work applications and tools, including StatusHub. Linking these two systems allows your incident and tech team increase efficiency and save time. Time becomes precious during service disruptions; automate the signing in process to update issues faster than ever.
About Okta
Okta is a secure identity cloud that links all your apps, logins and devices into a unified digital fabric. Every company is becoming a technology company, and enterprises are adopting cloud services and need a solution for maintaining secure accounts. Okta enables any company to adopt any technology and its single sign-on products help increase convenience and security across all your managed platforms.
Benefits of Integrating StatusHub Management System with Okta
Integrating Okta with the StatusHub incident communication tool offers several key benefits that enhance both security and operational efficiency for organizations:
Single Sign-On (SSO)
Okta's SSO capabilities allow users to access the StatusHub website with a single set of credentials. This simplifies the login process and enhances user experience by reducing password fatigue and the need to manage multiple sets of credentials, making it easier for teams to track and monitor critical incidents efficiently.
Streamline IT and User Communication in Your Organization
StatusHub incident management system (IMS) provides a platform for better communication. Integrating with Okta ensures that these communications are securely managed and easily accessible, contributing to more effective incident management and quicker resolution times.
Technical Overview of Okta Integration with StatusHub Incident Management Software
Okta provides documentation for creating connections for both the account and hub:
However, when setting the connection manually, a few things have to be noted:
“Single sign on URL” and “Audience URI (SP Entity ID)” fields in Okta should have the same value, copy-pasted from StatusHub “SSO URL” field;
“Application username” in Okta should be set to “Email”;
The “Name ID format” field in Okta should be set to “Unspecified”;
All optional attributes mentioned on the Account or Hub SAML settings page in StatusHub (SessionLengthSeconds, SubscriberAddressRestrictions), should set as “ATTRIBUTE STATEMENTS (OPTIONAL)” in Okta with “Unspecified” format.