StatusHub System Status Page Tool for SMB

Yes. Even small teams experience downtime, and customers expect transparency regardless of company size. A status page is especially valuable for small businesses with significant IT infrastructure, where core areas of the business rely on technology. It helps you:

- Reduce support tickets during outages;

- Prevent frustration and confusion;

- Build trust with your growing customer base;

- Look more reliable and professional.

Absolutely. Status pages by StatusHub can be configured by non-technical users. A basic setup could be achieved in 15–30 minutes:

1. Create an account

2. Add your services

3. Customize your branding

4. Start posting updates

For small and growing teams, the essential features are:

- Easy creation of incident and maintenance events

- Email/SMS notifications

- Subscriber management

- Mobile-friendly UI

- History of past incidents

Focus on the time savings.
During every outage, your support team spends time replying to “is it down?” messages from a large audience. With a status page:

- One update answers everyone

- Support workload is reduced

- Customers get clarity immediately

Absolutely. In fact, proactive maintenance notifications build trust. Schedule maintenance updates in advance, specify the exact time window, explain what will be affected, and the duration. This transparency reduces potential frustration.

Yes, you can use private (internal) status pages to update:

1. Staff

2. Leadership

3. Support teams

It improves alignment and reduces internal noise during incidents.