New SolarWinds Observability integration.
StatusHub now integrates with SolarWinds Observability. If your team uses SolarWinds to monitor your infrastructure, you can connect it directly to your StatusHub status page. When a critical alert happens in SolarWinds, an incident is automatically created and published on your status page. It will also resolve automatically when the alert clears. This means no manual updates and no delays. To get started, go to Hub Config, then Services and Integrations, or check out our full setup guide in the knowledge base.
Status API due soon
We will soon be introducing a StatusHub Status API. It is being tested with a small number of customers before we release it fully.
For context, we renamed our existing API to be called the Management API. That change was made as part of the recent version 3 upgrade. That Management API is built to allow all the functionality available in the control panel.
The Status API is an alternative that will allow functionality available on StatusHub status pages. It has been made read only and will be much more performant. This will allow our customers much more flexibility to display and embed their status data in other websites or applications.
Authentication is based on OAuth 2.0 using the Authorization Code Flow, with a hub subscriber acting as the Resource Owner. We are using this scenario as the security to allow an API token to be generated for the hub.
Our expectation is that once the API token is generated then it will be used in an application to make calls to the StatusAPI. This token will have access to all the data for the hub. It is not limited in any way to the subscriber used for this process.
In future, the Status API will be available in the "External Applications" section of the StatusHub Control Panel where the Client ID and Client Secret will be available as well as the ability to turn on or off the Status API for each Hub entirely.
If you are interested in early access, get in touch with our support team.
Getting closer to customer workflows: insights from CloudFest
Building the right product starts with understanding how our customers operate. This quarter, our CEO, Cormac McCarthy, attended CloudFest 2026 to learn more about how MSPs approach the tools they rely on daily.
One insight stood out: for MSPs, the priority isn’t just functionality, it is whether a tool helps them deliver better service to the companies they support and those companies' end users. That expectation shapes how they evaluate and adopt solutions.
Hearing from customers ensures we're building StatusHub for real-world use cases, and not just assumptions. It also reinforces our commitment to designing features with end users in mind. Not just the teams managing incidents, but the customers receiving the communications.
We’re looking forward to continuing these conversations and building on what we’ve learned.
If you have any questions or feedback, please contact us.
