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Incident Communication

Incident Communication
The Best Practices for Using a Status Page for Proper IT Incident Communication
Learn the best practices for IT incident communication via status pages, covering key aspects such as Defining incidents, Preparing communication plans, and Using various communication channels.
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Incident Communication
The Importance of an Internal Status Page for Your Business
This blog highlights the advantages of having an internal status page for your business.
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Incident Communication
How Status Page Helps Educational Sector During Incident & Outage Communication
Learn the benefits of a status page for education organizations for outage communication. Enhance transparency & security of real-time service updates.
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Incident Communication
How Status Page Helps in Delivering Bad News to Customers
In this article, we’re exploring how status pages can help you deliver bad news to customers in a “good way,” starting with the psychology of news delivery and how you can use this knowledge for future incidents.
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Incident Communication
How Status Pages Improve & Help Build Customer Relationships
In this article, we’ll discuss how status pages improve relationships with customers, why your business needs status pages, how they’re helpful in building trust with customers and improving incident management, and what you should do after you launch and run your status page.
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Incident Communication
What is a Status Page? How Can You Promote it to Your Customers to Build Trust?
You set up a status page. Your colleagues have already subscribed to it and are getting all the required notifications. Now internally everybody is aware of the status page service. But now there is the next challenge - make people outside of the company aware of it and use it.
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